Terms of Service

These terms govern your use of the Gida Smart Technologies website and your purchase of products and installation services from us. By placing an order you agree to them. Gida Smart Technologies (“Gida”, “we”, “us”) is a business registered in Nigeria [RC No:9806511], based in Abuja.

1. What we sell

(a) Smart home devices sold individually through our online shop, and (b) home automation packages that we design, supply and install. Device sales and installation services may be subject to the different terms set out below.

2. Orders and acceptance

Placing an order (on the website or via WhatsApp) is an offer to buy. A contract forms only when we confirm your order and, where applicable, payment. We may decline or cancel an order — for example if an item is out of stock, a price is shown in error, or we cannot deliver to your area — and will refund any payment already made.

3. Pricing

Prices are in Nigerian Naira (₦). Device prices are shown on each product page. Automation package prices are shown as “from” starting prices; the final price for an installation depends on your property, layout and device selection and is confirmed after a free site survey and written quote. Price changes do not affect orders we have already confirmed.

4. Payment

You can pay online (card, bank transfer or USSD via our payment provider) or arrange payment with us over WhatsApp. Online card payments are processed by our third-party payment provider; we do not store your card details. For installations, payment terms (including any deposit) are set out in your quote.

5. Delivery

We deliver within Abuja and nationwide by courier, or you can collect from us. Delivery timelines and costs are confirmed after we have your address. Risk in the goods passes to you on delivery or collection.

6. Installation services

For an automation package or installation we agree a scope, quote and schedule with you. You are responsible for providing safe access and a suitable power and network environment. Timelines are estimates and may be affected by site conditions or third-party supply.

7. Warranty

Devices carry the manufacturer’s warranty where applicable, plus our support. Our installation workmanship is warranted for 2 weeks. Warranties do not cover damage from misuse, unauthorised modification, power surges beyond stated tolerances, or normal wear. See our Returns & Warranty policy for details.

8. Your responsibilities

Give accurate contact and delivery information, use devices in line with their instructions, and do not use the site unlawfully.

9. Liability

We provide the site and products with reasonable care and skill. To the extent permitted by law, we are not liable for indirect or consequential loss, or for loss caused by factors outside our reasonable control (including power supply and internet availability). Nothing in these terms limits liability that cannot be limited under Nigerian law, including under the Federal Competition and Consumer Protection Act.

10. Intellectual property

The Gida name, logo and site content belong to us and may not be copied without permission.

11. Governing law

These terms are governed by the laws of the Federal Republic of Nigeria, and disputes are subject to the courts of the Federal Capital Territory, Abuja.

12. Contact

gidasmarttechnology@gmail.com, +234 810 909 0600, WhatsApp +2348109090600, Abuja,Nigeria.